How to Send, Request, and Set Up Your Zelle ID Using Chase QuickPay

Today I’m going to show you how to send money, request money, and set up your Zelle ID — all inside the Chase Mobile app using Chase QuickPay, which is now fully integrated with Zelle.

Part 1 — Open Zelle in the Chase App

  1. Open the Chase Mobile app.
  2. Sign in if needed.
  3. At the bottom of the screen, tap “Send | Zelle®”.

You’ll see three main options:

  • Send
  • Request
  • Split

We’ll focus on Send, Request, and your Zelle ID.

Part 2 — How to Send Money

Step 1: Tap Send. Step 2: Choose a contact or tap Add Recipient. You can enter:

  • Their phone number, or
  • Their email address

Step 3: Enter the amount you want to send. Step 4: Choose which Chase account you want to send from. Step 5: Add a note if you want. Step 6: Tap Send Money.

If the person is already enrolled in Zelle, they’ll receive the money instantly.

Part 3 — How to Request Money

Step 1: Tap Request. Step 2: Pick a contact or enter their phone/email. Step 3: Enter the amount you want to request. Step 4: Add a note if needed. Step 5: Tap Request Money.

They’ll get a Zelle request. Once they approve it, the money arrives instantly in your Chase account.

Part 4 — How to Set Up or Check Your Zelle ID

Your Zelle ID is simply your:

  • Phone number, or
  • Email address

Here’s how to check or update it:

Step 1: In the Zelle screen, tap the Settings icon (gear) in the top right. If you don’t see it, scroll down and tap Account & Settings.

Step 2: Look for the section called “How people can send you money”. Here you’ll see:

  • Your registered phone number
  • Your registered email address

Either one can be used as your Zelle receiving ID.

Step 3: If your phone or email is missing, tap Add mobile number or Add email. Verify it with a code, and it becomes your Zelle ID.

Part 5 — Choose Which Account Receives Your Zelle Payments

Scroll down to Deposit Account. Select the Chase account where you want your Zelle money to go:

  • Checking
  • Savings
  • Business checking

All incoming Zelle payments will automatically deposit into the account you choose.

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