Fix: Bluetooth Headset Shows Input Only on Windows

✅ 1. Your PC is using the wrong Bluetooth driver (MOST COMMON)

If your PC is using a generic Microsoft Bluetooth driver, it often fails to load:

  • A2DP Stereo (audio out)
  • HFP Hands‑Free (mic + audio)

So the headset shows up as input only.

✔ Fix

  1. Press Windows + X → Device Manager
  2. Expand Bluetooth
  3. Look for your adapter (Intel, Realtek, Qualcomm, etc.)
  4. Right‑click → Update driver
  5. Choose Search automatically

If it still doesn’t work:

✔ Install the manufacturer driver manually

  • Intel Bluetooth → Intel Driver & Support Assistant
  • Realtek Bluetooth → Your laptop/PC manufacturer website
  • Qualcomm → Manufacturer website

Once the correct driver installs, Windows will suddenly show both:

  • PLT V5200 Stereo
  • PLT V5200 Hands‑Free

✅ 2. Your Bluetooth adapter does NOT support audio profiles

Some desktops (and cheap USB dongles) support keyboard/mouse only, not audio.

If your Bluetooth adapter does not support:

  • A2DP (audio out)
  • HFP/HSP (headset mode)

…then the PLT V5200 will never show as an output device.

✔ Fix

Use a Bluetooth adapter that supports A2DP + HFP.
The most reliable ones:

  • TP‑Link UB500
  • ASUS USB‑BT500
  • Avantree DG80 (audio‑focused)

✅ 3. Windows paired the headset in “Call Control Only” mode

Plantronics headsets sometimes pair as “Headset” only, not as “Headphones.”

✔ Fix

  1. Go to Settings → Bluetooth & devices
  2. Click your PLT V5200
  3. Click Remove device
  4. Turn off the headset
  5. Turn it on again and hold the call button until it enters pairing mode
  6. Re‑pair it

After re‑pairing, Windows should show:

  • PLT V5200 Stereo
  • PLT V5200 Hands‑Free

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