Clicking on one app while opening another app

This issue where clicking an app icon in Windows opens a different app could be due to several reasons, such as a corrupted user profile, a problem with the Start menu, or issues with the app shortcuts. Here are some steps to troubleshoot and fix the problem:

  1. Restart Your Computer Sometimes, a simple restart can resolve the issue.
  2. Check for Windows Updates Make sure your system is up to date:
  • Go to Settings > Update & Security.
  • Click Check for updates.
  1. Rebuild the Icon Cache Rebuilding the icon cache can often fix icon-related issues:
  • Open Command Prompt as an administrator.
  • Type the following commands one by one and press Enter after each command:
    • ie4uinit.exe -show
    • taskkill /IM explorer.exe /F
    • DEL /A /Q “%localappdata%\IconCache.db”
    • DEL /A /F /Q “%localappdata%\Microsoft\Windows\Explorer\iconcache*”
    • shutdown /r /f /t 00
  1. Reset the Windows Start Menu Open Windows PowerShell as an administrator. Run the following command:
  • Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  1. Recreate the App Shortcuts Sometimes, the shortcuts themselves may be corrupted. Recreate the shortcuts:
  • Delete the existing shortcut.
  • Navigate to the app’s installation directory.
  • Right-click the app’s executable file and select Create shortcut.
  • Move the new shortcut to the desired location.
  1. Check for Malware Malware can sometimes cause unexpected behavior. Run a full system scan using Windows Defender or your preferred antivirus software.
  2. Create a New User Profile If the issue persists, try creating a new user profile:
  • Go to Settings > Accounts > Family & other users.
  • Click Add someone else to this PC.
  • Follow the prompts to create a new user account.
  • Log in with the new account and see if the issue persists.
  1. System Restore If the problem started recently, performing a system restore might help:
  • Go to Control Panel > System and Security > System.
  • Click System protection in the left pane.
  • Click System Restore and follow the prompts to restore your system to an earlier point.
  1. Reinstall the Problematic Apps If specific apps are causing the issue, try reinstalling them:
  • Uninstall the problematic apps.
  • Download and install the latest versions from the official websites.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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