Fixing Office 365 issues using Microsoft Support and Recovery Assistant

With Microsoft Support and Recovery Assistant, you can troubleshoot Office 365 issues or identified problems. If the Microsoft Support and Recovery Assistant can’t fix a problem for you, it will provide logs for analyzing. This video shows you how to run it.

Step 1: Download the Microsoft Support and Recovery Assistant 

* Search and download Microsoft Support and Recovery Assistant

Step 2: Run Microsoft Support and Recovery Assistant 

Step 3: Select the app for troubleshooting.

* In our example, we have a problem to open Outlook Signature so that we highlight the Outlook. Then Click Next.

Step 4: Select the problem you’re having and click Next

Step 5: Select the problematic computer and then  Next

Step 6: It is getting information about your user account.

Step 7: It records a diagnostic of the problem.

Step 8: Recording

Step 9: It is processing to fix the problem. If it doesn’t fix the problem, it will give you logs for further troubleshooting.

Please view this step by step video:

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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