User forgot his domain password and can’t login remotely

Situation: A WFH user can’t login his computer which joins a domain remotely because the password has been expired.

Troubleshooting: We need to reset password and re-sync the laptop with the DC with VPN.

  1. Login local admin account on the laptop.
  2. Establish the VPN to connect to the Office DC.
  3. To test and force the new password to sync, you can use net use command, for example net use \\sharedservername. Then enter the username and password. If it is successful, you are good to login remotely.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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