Bob Lin, Chicagotech-MVP, MCSE & CNE
Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on
http://www.ChicagoTech.net
How to Install and Configure Windows, VMware, Virtualization and Cisco on
http://www.HowToNetworking.com
Q: When installing Malwarebytes, I get this message: Installation failed: Failed to open service Control Manager DB. Win32 error code 5 or 1726. How do you troubleshooting?
Chicagotech.net: 1. Disabling firewall for a test.
2. disable any security software such as anti virus for a test.
Q: My NAS with RAID 5 is broken and need to rebuild it. How do you rebuild RAID 5 without knowing parameters in Stellar Data Recovery?
Chicagotech.net: In this case, you may check Don’t know start sector of drivers, Don’t know Stripe/Block Size, and check all start sectors and block sizes.
Q: My LaCie 5big NAS with RAID 5 can’t start. I am trying to re-build RAID 5, but doesn’t know the parameters. Any one has these information?
Chicagotech.net: Based on our research, LaCie 5Big RAID 5 parameters are
Block size was 128 sectors Parity was left symmetric The raid start was sector 2008125 And the file system was xfs. Here are the example we configure on Stellar Data Recovery.
Q: When sending an email to my co-worker, I receive this Error is [0x80040305-0x0004de-0x00054a]. What could be the problem?
Chicagotech.net: 1. Sounds like his email profile and primary domain account got “disconnected”. Try to close the Outlook and try to send it again.
2. clear the cache in outlook and then send from outlook as well.
3. Outlook repair tool may help you to solve this issue.
4. Corrupted Outlook PST files are the main cause of Outlook 0x80040305 Your server administrator has limited the number of items you can open simultaneously Error. You must have to repair damaged and inaccessible Outlook data first to recover those files. For this recovery step you need to take help of third party Outlook PST repair tool which helps user to restore Outlook emails, contacts, journals, notes etc. One of the most recommended PST recovery tool is Outlook PST repair software. For deleted, damaged, corrupted or inaccessible PST file this tool works immediately and recovers lost PST files.
5. Check the delegate. It may delegate too many people.
Q: I have LaCie 5big NAS with RAID 5 using 5 1TB hard drives, which can’t turn on because of the power supply. All Hard drives are good and I can see all of them from external USB readers. Which software do you recommend to recover the data and how?
Chicagotech.net: Stellar Data Recovery Technician is the software to recover RAID. Here are step by step:
1. With Stellar Data recovery Technician open, click Next. Check RAID Recovery and then Scan
2. Add all hard drives to RAID Reconstruction.
3. Highlight the RAID under Physical Disk and click San. Enter or select RAID parameters. If you don’t know the RAID parameters, check Don’t know start sector of drives and keep all default settings if you don’t know the parameters.
4. Highlight the RAID under Physical Disk and click Build RAID.
5. After building RAID, highlight RAID under Physical Disk and click Scan After scanning and finding, the lost partition will shows up. If not, try deep scan. Now, in the settings, check file type you want to recover for example JPEG and DOC.
6. Now, in the settings, check file type you want to recover for example JPEG and DOC.
7. After listing all files and folders found, click recover to restore the lost data. Good luck!
Q: Our Windows server 2016 has a blue screen with these stop error atikmpag.sys, igdkmd64.sys, nvlddmkm.sys. Any sugegstions how to fix it?
Chicagotech.net: blue screen with these errors are generally related to malfunctioning hardware drivers or drivers that are installed by third-party software. This includes video cards, network cards, security programs, and so on.
Try Safe Mode or Last known good configuration.
Make sure that the BIOS and firmware are up-to-date.
If it is PreBoot problem, check any external hardware, memory and hard drives problem. The PC’s firmware initiates a Power-On Self Test (POST) and loads firmware settings. This pre-boot process may ends if there is a hardware issue.
If the Windows boot with black screen, blue screen and loop, it could be hardware, drivers, and system files issues. Here are some of suggestions. 1) Unplug any external hardware. 2) Run Safe more or last known good configuration. 3) Startup Windows Repair and then try Repair Boot Codes, Fix BCD errors, Replace Bootmgr
If 2) and 3) works, you may try restoring system files, installing latest device drivers.