Bob Lin - Chicagotech.net

DVMax can’t print to a shared DYMO Label Printer

Situation: The client has DVMaz v8.5 with two DYMO Label Printer on two workstations. The Label printer works on local computer. However, DVMax on other other computers can’t print.

Troubleshooting:

Make sure the Label printer is shared for other computer to access it.
Make sure the DVMax “This Station has an attached Label Printer should be checked” and “Shared with other stations” are checked in Setup Label Printers. Please refer to thispage:

Can’t print to label printer on DVMax – Chicagotech
www.chicagotech.net › WordPress › 2019/08/12 › cant-print-to-label-print… 3. Make sue you installed the shared Label printer on client workstation.

4. Make sure you have correct DVMax Label printer settings. Please refer to this post:

Can’t print to a shared label printer in DVMax – Chicagotech
www.chicagotech.net › WordPress › 2019/08/12 › cant-print-to-a-shared-l…

DYMO label printer doesn’t work on DVMax

Situation: The client use DVMax v8.5. None of DVMax can’t print to DYMO Label printers including the computer direct connecting to the label printer.

Troubleshooting: We follow this post and check all settigns, but can’t fix it:

Google Custom Search Can’t print to label printer on DVMax – Chicagotechwww.chicagotech.netwww.chicagotech.net/…/08/…/cant-print-to-label–printer-on-dvmax/

Later, we find an error message on the DVMax Label printer setup. It says: the label printer is on, but there are over 211 printing jobs in the queue. We close the DVMax on the server and restart it. That fixes some problems. But most computers still don’t work. Finally, we restart the DVMax server. That fixes the problem.

Can’t install 32 bit add-ins on Outlook

Situation: The client uses Office 365 and has a 32 bit add-ins. They have a problem to install the add-ins in new Dell computers.

Troubleshooting: 1. The Dell computer comes with Office 365 64 but.

2. When they install the Office from Office 365 website, it installed 63 bit automatically.

Uninstall Office 64 bit and re-install Office 32 bit. That should fix the problem.

“Memory Full” when printing to HP printer

Situation: Whenever the user send printer job to a HP printer, it shows Memory Full” message on the printer panel and then stop.

Troubleshooting: We find it was using different printer driver. Changing to HP printer driver fixes the problem.

Can’t print two sides

Situation: The client just gets a new Canon Image printer. She can’t print two sides. If she tries, the program will close automatically.

Troubleshooting: In most cases, this is printer driver issue. Try to use PCL6 driver.

Can’t access the FTP server with this “Could not read from socket: ECONNABORTED – Connection aborted” error.

Situation: The client has a FTP server using Syncplify.me. Some of FTP users have a problem to access the FTP server with this “Could not read from socket: ECONNABORTED – Connection aborted” error.

Troubleshooting: It could be FTP over TLS issue. try to use Only use plain FTP.

Can’t establish FTP with GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated.

Situation: The client has a FTP server using Syncplify.me. Some of FTP users have a problem to access the FTP server with this “GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated” error.

Troubleshooting: It could be FTP over TLS issue. try to use Only use plain FTP.

Event ID 4105: The Remote Desktop license server cannot update the license attributes for user in the Active Directory Domain

Situation: The client has some Windows 2012 R2 servers as RD servers. The RD Server keeps having some problems and getting this event ID:

Log Name: System
Source: Microsoft-Windows-TerminalServices-Licensing
Event ID: 4105
Level: Warning
Description:
The Remote Desktop license server cannot update the license attributes for user in the Active Directory Domain “chicagotech.net”. Ensure that the computer account for the license server is a member of Terminal Server License Servers group in Active Directory domain “chicagotech.net”.
If the license server is installed on a domain controller, the Network Service account also needs to be a member of the Terminal Server License Servers group.
If the license server is installed on a domain controller, after you have added the appropriate accounts to the Terminal Server License Servers group, you must restart the Remote Desktop Licensing service to track or report the usage of RDS Per User CALs.
Win32 error code: 0x80070005

Troubleshooting:

Can’t access some of computers randomly

Situation: The Client reports a DNS problem. Sometimes, some computers can’t access some servers.

Troubleshooting: in DNS Manger, we find two of DCs have the same IP address. Correcting the DNS A record fixes the problem.

Can’t delete folder or Thumbs.db with this message: The action can’t be completed because the file is open in Windows Explorer.

Situation: When the user tries to delete a folder, she gets this message: The action can’t be completed because the file is open in Windows Explorer. In the folder, all files have been deleted except thumbs.db.

Resolution: 1. Windows only uses the thumbs database if you’re browsing files in Windows Explorer with a view that requires Explorer to pull thumbnail data for display. You can avoid this error by changing the view to Details.

2. Disable Windows from creating and caching local thumbnails by Group Policy. Run gpedit.msc. User Configuration -> Administrative Templates -> Windows Components -> File Explorer. Enable “Turn off caching of thumbnails in hidden thumbs.db files”.

3. Disable Windows from creating and caching local thumbnails by the Registry Editor. Run regedit.exe. Navigate to HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\. Create new DisableThumbsDBOnNetworkFolders DWORD key. Modify it to change the value from 0 to 1.