How to stop Windows backup

Situation: the client runs Windows Backup on their Windows 2012 R2 server. It stays on 75% completed and their SQL server has a problem.

Resolution: Stop the windows backup by run this command: wbadmin stop job
This is the result:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>wbadmin stop job
wbadmin 1.0 – Backup command-line tool
(C) Copyright 2004 Microsoft Corp.

Are you sure you want to stop the current operation?
[Y] Yes [N] No y

The backup operation ended before completing.

C:\Users\Administrator>

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