We have received many reports complaining about T-Mobile 5G Home Internet keeps dropping, slow speeds. Here are some Sugegstions.
- Restart the 5G gateway by pressing power button. Or login T-Mobile utility using IP 192.168.12.1 and Reboot in under System
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2. The problem could be overheating issue. The suggested workarounds are getting cooling fans for the gateway or placing the gateway in a relatively cool location like near an air conditioning vent.
3. Add a Router may help too.