Situation: When installing windows update, you may receive this message: “There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)”
Troubleshooting: Option 1: Rename the SoftwareDistribution and Catroot2 folder by following these steps:
- Disconnect the network.
- Run Command Prompt (as Admin).
- Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
4. Rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
4. Now, let’s restart the services:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Exit in the Command Prompt.and then restart the computer.
Option 2: Download and install Windows update assistant from Microsoft.
Please view the step by step video:
