Can’t send email with docm attachment

Q: We are using Office 365. When sending an email with docm attachment, we get this return message: This message was created automatically by mail delivery software. Your email message was not delivered as is to the intended recipients because malware was detected….

Chicagotech.net: You may want to modify malware filter. To do that, please follow these steps.

Chicagotech.net: You may want to modify malware filter. To do that, please follow these steps.

  1. Login Office 365.
  2. Navigate to Exchange admin center>protection>malware filter.
  3. Click Edit icon.
  4. Click Settings.
  5. In Filter type, remove docm.

5. Save and wait for while to test it.

If your company has a policy to filter docm type and can’t remove it from the malware filter, try these:

  1. Use a shared server or the cloud.
  2. Use a file compression utility, for example zip.
  3. Rename the file.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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