Q: Recently, some of our computers have this problem. Whenever they print a word merger document, it forces the computer restart with blue screen.
chicagotech.net: 1. Try to install latest printer driver.
2. If 1 doesn’t fix the problem, try to use Universal printer driver, in our case we change the Kyocera FS-4200DN KX to Kyocera Monochrome personal XPS Class driver.
Note: After we changed from Kyocera FS-4200DN KX to Kyocera Monochrome personal XPS Class driver, some email print has a problem. The way we do now is install the printer locally using IP address instead of ptinter server so that the user can switch the print driver by themselves.
