Q: My computer is running SEP v14. It shows there are some errors and I can’t run LifeUpdate and any options in the SEP Manger.
chicagotech.net: There are a coupe resolutions.
- Download the definition from SEP Manger or manually. Please check this link:
Download .jdb files to update definitions for Endpoint Protection …https://support.symantec.com/us/en/article.tech102607.html
2.Delete the data from the Definition folders and from the registry: Virus Definitions are located C:\ProgramData\Symantec\Definitions\VirusDefs\. Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Symantec\SharedDefs Delete the following values: 1.SRTSP 2.NAVCORP_70 3.DEFWATCH_10 4.SepCache3 5.SepCache2 6.SepCache1
3.Restart the SEP service. Please follow this post: How to stop and restart Symantec Endpoint Protection
