Author: Bob Lin

Q: When sending an email to my co-worker, I receive this Error is [0x80040305-0x0004de-0x00054a]. What could be the problem?

Chicagotech.net: 1. Sounds like his email profile and primary domain account got “disconnected”. Try to close the Outlook and try to send it again.

2. clear the cache in outlook and then send from outlook as well.

3. Outlook repair tool may help you to solve this issue.

4. Corrupted Outlook PST files are the main cause of Outlook 0x80040305 Your server administrator has limited the number of items you can open simultaneously Error. You must have to repair damaged and inaccessible Outlook data first to recover those files. For this recovery step you need to take help of third party Outlook PST repair tool which helps user to restore Outlook emails, contacts, journals, notes etc. One of the most recommended PST recovery tool is Outlook PST repair software. For deleted, damaged, corrupted or inaccessible PST file this tool works immediately and recovers lost PST files.

5. Check the delegate. It may delegate too many people.

Q: I can’t open some JPG images. Do you recommend any software to repair them?

Chicagotech.net: You can try Stellar Recovery. Here are step by step instruction with screenshots.

1. With Stellar Recovery open, click Repair Photo.

2. Click on the option ‘Add File’ to select your corrupt images.

3. Select files you want to repair, click Repair.

4. Once repairing is done, click OK to preview the image.

5. If you can’t review it, click Advanced repair to repair it one more time.

6. Now, click on ‘Save Repaired File’ to save the repaired JPEG files at your desired location.

Q: I can’t access my external USB drive. chksdk shows some bad sectors. How can I fix the bad sectors?

Chicagotech.net:

Q: I have LaCie 5big NAS with RAID 5 using 5 1TB hard drives, which can’t turn on because of the power supply. All Hard drives are good and I can see all of them from external USB readers. Which software do you recommend to recover the data and how?

Chicagotech.net: Stellar Data Recovery Technician is the software to recover RAID. Here are step by step:

1. With Stellar Data recovery Technician open, click Next. Check RAID Recovery and then Scan

2. Add all hard drives to RAID Reconstruction.

3. Highlight the RAID under Physical Disk and click San. Enter or select RAID parameters. If you don’t know the RAID parameters, check Don’t know start sector of drives and keep all default settings if you don’t know the parameters.

4.  Highlight the RAID under Physical Disk and click Build RAID.

5. After building RAID, highlight RAID under Physical Disk and click Scan After scanning and finding, the lost partition will shows up. If not, try deep scan. Now, in the settings, check file type you want to recover for example  JPEG and DOC.

6. Now, in the settings, check file type you want to recover for example JPEG and DOC.

7. After listing all files and folders found, click recover to restore the lost data. Good luck!

Q: Our Windows server 2016 has a blue screen with these stop error atikmpag.sys, igdkmd64.sys, nvlddmkm.sys. Any sugegstions how to fix it?

Chicagotech.net: blue screen with these errors are generally related to malfunctioning hardware drivers or drivers that are installed by third-party software. This includes video cards, network cards, security programs, and so on.

1. Try Safe Mode or Last known good configuration.
2. Make sure that the BIOS and firmware are up-to-date.
3. Run any relevant hardware and memory tests.
4. Run Windows repair.

1. If it is PreBoot problem, check any external hardware, memory and hard drives problem.  The PC’s firmware initiates a Power-On Self Test (POST) and loads firmware settings. This pre-boot process may ends if there is a hardware issue.
2. If the Windows boot with black screen, blue screen and loop, it could be hardware, drivers, and system files issues. Here are some of suggestions. 1) Unplug any external hardware. 2) Run Safe more or last known good configuration.  3) Startup Windows Repair and then try Repair Boot Codes, Fix BCD errors, Replace Bootmgr
3. If 2) and 3) works, you may try restoring system files, installing latest device drivers.

1. Try one update at time.
2. Free up some drive space
3. Disconnect external hardware
4. Update third-party drivers
5. Check Device Manager for any errors
6. Download the update to the local drive and then install.

Q: My Laptop running Windows 10 crashed. When I re-install it, the resetting process reached 5% and stays there forever. Any suggestions?

Chicagotech.net: most likely your Recovery Image is corrupt. your best option is to create bootable Windows installation media on another PC and download Windows 10 or copy this link: https://www.microsoft.com/en-us/software-download/windows10.

Q: My LaCie 5Bit NAS with RIAD 5 doesn’t power on, perhaps it is power supply problem. I connect all hard drives to external USB reader, I can see the drive. Have tried different recovery software to recover images. But the recovered image doesn’t show whole image.

chicagotech.net: Since RAID 5 is a stripe array with a distributed parity block, you can’t simply recover data from just a single drive. You may need to a recovery software to re-build a virtual RAYD 5 for you first.

Q: My Dell Laptop running Windows 10 can’t start or it is loop starting. Please help.

chicagotech.net: Troubleshooting steps:

1. Run safe mode or last known good configuration.
2. Run Windows bootable DVD and run repair.
3. Run windows repair with command to restore system files.
4. If above don’t fix the problem. take the hard drive out and use an external USB reader to access the hard drive. If you can see the drive, you may be able to recover the data.