Situation: the client follow this post ( How to enable Shadow copy in Windows 10 ) to enable Shadow copy on his windows 10, he gets this error: Description = Initialization failure. Why?
Troubleshooting: 1. In most cases, the drive doesn’t have enough spaces.
2. If it is UAC mapping drive, try either turning it off or running the app as Administrator.
3. Make sure Volume shadow copy service is running.
Situation: The client has some VPN users work at home. Recently, VPN users have a problem to make calls or receive calls.
Troubleshooting: 1. Change the Shretel/Mitel Connect connecting server from name to IP address. Please refer to this post:
2. If they have Windows update, please install them and then restart the computer.
3. Logoff the ShreTel/Mitel, and then re-login.
4. Restart the computer.
Situation: the client has Syncplify SFTP setup. All users can access SFTP except one. The message is Server unexpectedly close network connection.
Troubleshooting: 1. The Paloalto firewall monitor shows Rule Incomplete.
2. The Syncplify logs shows
2019-09-17 19:36:54 169.61.78.202 – 10.0.0.86 22 ControlChannelOpened – – 0 0 0 – XLFBQC7Q6ZUJFWSDLZRIFGP5I SSH2 –
2019-09-17 19:36:54 169.61.78.202 – 10.0.0.86 22 BlacklistHit – – 214 0 0 – XLFBQC7Q6ZUJFWSDLZRIFGP5I SSH2 –
3. We fix the problem by removing the user’s public IP address from the BlackList. Here is how to article:
Situation: After Windows 10 update, the computer can’t start with boot loop. Safe mode doesn’t
Troubleshooting: we fix the problem by booting from Windows 10 installation DVD and select Repair. Then run System Restore.
Situation: The client builds a website using WordPress. Recently, all Plugins have a problem. Whenever he clicks a plugin, he gets can’t login message.
Troubleshooting: We try delete the plugin, but can’t. If we try, we will get the same message. We fix the problem by downgrading WordPress v5.2.3 to 5.2.
Situation: The client use gmail on his Outlook. It doesn’t work since yesterday. It repeat for the password with 2-Step Verification .
Troubleshooting: 1. Turn on 2-Step Verification on gmail. Please refer this post:
How to turn on 2-step Verification on Gmail
2. You may need to generate an App Password. Please refer to this post:
Situation: The client use gmail on his Outlook. It doesn’t work since yesterday. It repeat for the password. He sue he enter the correct password. He can access mail on website.
Troubleshooting: 1. Google prevented a sign-in from a less secure app. You may need to turn on 2-Step Verification on gmail.
How to turn on 2-step Verification on Gmail
2. Sign-in attempt was blocked: Someone just used your password to try to sign in to your account from a non-Google app. Google blocked them, but you should check what happened. Review your account activity to make sure no one else has access. Login gmail website to take action.
3. Login gmail to generate an App Password.
Situation: The client uses Barracuda Backup to restore FTP folder to different server. They get Error connecting to agent. They upgraded the Barracuda agent, still the same problem.
Troubleshooting: The Barracuda can’t ping the hostname. Using FDNS instead of hostname fixes the problem.
Not necessary. There are simple questions. Study Learning Material provided my Microsoft is enough to pass the exam.
| Summary of Microsoft Azure Fundamentals and AZ900 Exam Microsoft Azure How to – Hand-on exercise |
It covers Azure cloud concepts, core Azure services, security, privacy, compliance, and trust, as well as Azure Pricing and support. The exam has 4 modules are
Module 1: Cloud Concepts (15-20%)
Module 2: Core Azure Services (30-35%)
Module 3: Security, Privacy, Compliance and Trust (25-30%)
Module 4: Azure Pricing and Support (25-30%)
Summary of Microsoft Azure Fundamentals and AZ900 Exam
Microsoft Azure How to – Hand-on exercise