Situation: The client uses Office 365. When he tries to use track changes, it says functionality currently limited track changes.
Troubleshooting: Please follow these steps to check the Office update.
or click Update Option>Update Now.
4. Restart the Word and try it.
Please view this step by step video:
Outlook add-ins are programs that run within Outlook and perform actions that Outlook doesn’t provide. Since add-ins are separate programs, occasionally an Outlook add-in can encounter problems, especially after a Office Update. This article shows how to fix the problem.
1.Re-enable Add-ins
• With Outlook open, click File.
* Click Options
* Click on Add-ins
* Make sure the add-ins program is listed in Active Application Add-ins.
* If the Add-ins program is not listed in Active Application Add-ins. Click Go in Manage: COM Add-ins.
* Check the programs you wan to add. For example, OneOutlook is for CRM.
* If you don’t see the Program in COM Add-ins, change the Manager to Disabled Item and then click Go.
* In the Disabled Items, highlight the item you want to use and then click on Enable.
2. Fix Disabled Add-ins
* If you see ADD-INS PROBLEM A problem was detected with an add-in and it has been disabled, click on View Disabled Add-ins, or View More details.
All the unhealthy add-ins will be displayed in the dialogue box named Slow and Disabled COM Add-ins. Make sure you want to add the program, OncOutlook in our example. Check Always monitor this add-in and click Close to save the settings.
* Now, restart the Outlook and check the Add-ins.
Also installing Windows update may fix the problem.
Situation: The client follows this post How to get into HP 600 G1 BIOS and tries to access his HP 600 G1 BIOS. However, he can’t.
Troubleshooting: When you press the power button, i quickly and repeatedly pressing F10 function key.
If fast boot is enabled, press and hold F10 before you power on the computer.
Situation: The client enabled his DHCP serer on Windows 2012 R2. However, it shows 169.254.auto IP address as DHCP server name.
Troubleshooting: There two NICs on the server. One of them doesn’t have statics IP address and it uses auto IP address 169.254.x.x. When the DHCP was enabled, it takes 169.245.x.x as DHCP server name.
Resolution is disabling the second NIC.
That fixes the problem.
Situation: The user make a call from Mitel softphone from home computer through the VPN connection. The phone icon is red and then it ends the call in just a few seconds.
Troubleshooting: In most cases, if the Mitel connect is running on two computers, office computer and home computer, you may have this issue. In this case, you need to logoff the Mitel on office computer.
Situation: When the user make a phone call from Mitel Softphone, the phone icon is green, but it doesn’t make the call and stays green forever.
Troubleshooting: In many cases, logoff and re-login Mitel Connect fixes the problem.
Situation: The client has a Server 2008R2 domain controller. He plans to run Azure AD Connect to sync the AD. However, Azure AD Connect has a problem to sync. dcdiag /test:DNS also shows errors.
Troubleshooting: we run ipconfig /all and find this server is mutil-home computers with two NICs. In most cases, this may cause DNS issue. Removing one of NICs fixes the problem.
Just try to prompt a windows server 2016 to DC in an existing windows 2012 R2 DC environment. The AD service is running and domain controller lists the windows 2016 as dc. However, Task Details and Notifications shows “Post-deployment configuration. If you double click on it, I get this: “Error determining whether the target server is already a domain controller”. I have rebooted the server twice. Please any suggestions?
Troubleshooting:1. restart the server.
2. Or Waited for half hour. The error disappear.
Case 1: After installing the 20H2 update. my computer lost all sound.
Went to task manager–under System Devices a red X on Intel Smartsound SST OED. Normally in Task Manager under “Sound, Video and Game Controllers” there are five entries including Realtek HD Audio–all of them completely disappeared except the two Nvidia entries.
Called support–we tried reinstalling the latest sound drivers from HP (I have a 17″ Omen Laptop) and it said the drivers would not support this version of Windows.
Finally the support guy had me roll back the update. Back up and running now on version 2004.
Case 2: My Windows didn’t start with blue screen after installing Windows 10 version 20H2. I must re-install previous windows 10 version.
Case 3: Can’t install Windows 10 version 20H2.
Resolution: you may need to run SFC /SCANNOW and DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth
Case 4: I get this message “Unable to complete updates. Undoing changes” when installing Windows 10 version 20H2.
Resolution: ejecting external drives either external SATA or USB, caused by windows defender MsMpEng.exe.
Or For now, as a workaround, I had to add the external drives to the exclusion list to avoid the ejection block. In my case the external drive has the letter E:\, this can vary in different machines or if there is more than one external drive.
Case 5: You may receive, “Windows can’t verify the publisher of this driver software” when installing Windows 10 version 20H2. It causes by incorrect device driver.
Case 6: I can’t update my windows, and every time I go to windows update, it says that something went wrong and try to re-open settings.
Resolution: Download and install Windows Update Assistant. This step by step video may help: