Bob Lin, Chicagotech-MVP, MCSE & CNE
Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on
http://www.ChicagoTech.net
How to Install and Configure Windows, VMware, Virtualization and Cisco on
http://www.HowToNetworking.com
Situation: The client setup a new WiFi printer. The printer has a good IP address but no one can send the printer job.
Troubleshooting: They have two WiFi, staff and guest. Both use the same IP range but can’t see each other. The WiFi printer was setup using Guest IP address so that no staff can’t send the print job. Re-set printer to use staff WiFi that works.
When trying to configure Outlook Signature, you may it is grayed out. This issue can be caused by damaged profile and can be fixed by creating a new email profile. This video shows how to do so.
1.Type control in the Start.
2.Click Open.
3. Click Mail icon.
Note: If you don’t see Mail icon, click on Category and select Small.
4. In Mail Setup – Outlook, click on Show Profiles.
5. Click Add.
6. Type the new Profile name, for example test and click OK.
7. Follow the Add Account Wizard to setup a new Outlook profile.
8. After creating the new profile, select it under Always use this profile. Click OK to save the settings.
Now, run outlook for a test. If it works, you can delete the old profile. Good luck!
When opening Outlook, you may have a problem to run it with this error: “Outlook cannot log on” . This issue can be caused by damaged profile and can be fixed by creating a new email profile. This video shows how to do so.
1.Type control in the Start.
2.Click Open.
3. Click Mail icon.
Note: If you don’t see Mail icon, click on Category and select Small.
4. In Mail Setup – Outlook, click on Show Profiles.
5. Click Add.
6. Type the new Profile name, for example test and click OK.
7. Follow the Add Account Wizard to setup a new Outlook profile.
8. After creating the new profile, select it under Always use this profile. Click OK to save the settings.
Now, run outlook for a test. If it works, you can delete the old profile. Good luck!
Also installing Windows update may fix the problem.
When opening Outlook, you may have a problem to run it with this error: “Cannot start Microsoft Outlook”. This issue can be caused by damaged profile and can be fixed by creating a new email profile. This video shows how to do so.
1.Type control in the Start.
2.Click Open.
3. Click Mail icon.
Note: If you don’t see Mail icon, click on Category and select Small.
4. In Mail Setup – Outlook, click on Show Profiles.
5. Click Add.
6. Type the new Profile name, for example test and click OK.
7. Follow the Add Account Wizard to setup a new Outlook profile.
8. After creating the new profile, select it under Always use this profile. Click OK to save the settings.
Now, run outlook for a test. If it works, you can delete the old profile. Good luck!
Also installing Windows update may fix the problem.
Situation: When accessing a new remote desktop server, you may have a problem to establish the connection with this s message: The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license.
Resolution 1: Make sure you install the RDP license. If you want to access Remote Desktop for administering session without license, try this command: mstsc /V:servername /admin.
Resolution 2: If you have RDS deployment, you must create a session collection and make your RDSH server part of the collection.
Resolution 3: If this is a standalone RDSH server (i.e. you didn’t create an RDS deployment via Add roles and features), you can configure the licensing mode and licensing server name using group policy. For example, you could use gpedit.msc and configure the below settings:
Use the specified Remote Desktop license server Enabled
Set the Remote Desktop licensing mode Enabled
Resolution 4: In Server Manager — RDS — Overview — Deployment Overview — Tasks — Edit Deployment Properties — RD Licensing tab, did you set the Licensing mode and add the FQDN of your RD Licensing server?
With Microsoft Support and Recovery Assistant, you can troubleshoot Office 365 issues or identified problems. If the Microsoft Support and Recovery Assistant can’t fix a problem for you, it will provide logs for analyzing. This video shows you how to run it.
Step 1: Download the Microsoft Support and Recovery Assistant
* Search and download Microsoft Support and Recovery Assistant
Step 2: Run Microsoft Support and Recovery Assistant
Step 3: Select the app for troubleshooting.
* In our example, we have a problem to open Outlook Signature so that we highlight the Outlook. Then Click Next.
Step 4: Select the problem you’re having and click Next
Step 5: Select the problematic computer and then Next.
Step 6: It is getting information about your user account.
Step 7: It records a diagnostic of the problem.
Step 8: Recording
Step 9: It is processing to fix the problem. If it doesn’t fix the problem, it will give you logs for further troubleshooting.