Bob Lin, Chicagotech-MVP, MCSE & CNE
Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on
http://www.ChicagoTech.net
How to Install and Configure Windows, VMware, Virtualization and Cisco on
http://www.HowToNetworking.com
When trying to configure Outlook Signature, you may it is grayed out. This issue can be caused by damaged profile and can be fixed by creating a new email profile. This video shows how to do so.
1.Type control in the Start.
2.Click Open.
3. Click Mail icon.
Note: If you don’t see Mail icon, click on Category and select Small.
4. In Mail Setup – Outlook, click on Show Profiles.
5. Click Add.
6. Type the new Profile name, for example test and click OK.
7. Follow the Add Account Wizard to setup a new Outlook profile.
8. After creating the new profile, select it under Always use this profile. Click OK to save the settings.
Now, run outlook for a test. If it works, you can delete the old profile. Good luck!
When opening Outlook, you may have a problem to run it with this error: “Outlook cannot log on” . This issue can be caused by damaged profile and can be fixed by creating a new email profile. This video shows how to do so.
1.Type control in the Start.
2.Click Open.
3. Click Mail icon.
Note: If you don’t see Mail icon, click on Category and select Small.
4. In Mail Setup – Outlook, click on Show Profiles.
5. Click Add.
6. Type the new Profile name, for example test and click OK.
7. Follow the Add Account Wizard to setup a new Outlook profile.
8. After creating the new profile, select it under Always use this profile. Click OK to save the settings.
Now, run outlook for a test. If it works, you can delete the old profile. Good luck!
Also installing Windows update may fix the problem.
When opening Outlook, you may have a problem to run it with this error: “Cannot start Microsoft Outlook”. This issue can be caused by damaged profile and can be fixed by creating a new email profile. This video shows how to do so.
1.Type control in the Start.
2.Click Open.
3. Click Mail icon.
Note: If you don’t see Mail icon, click on Category and select Small.
4. In Mail Setup – Outlook, click on Show Profiles.
5. Click Add.
6. Type the new Profile name, for example test and click OK.
7. Follow the Add Account Wizard to setup a new Outlook profile.
8. After creating the new profile, select it under Always use this profile. Click OK to save the settings.
Now, run outlook for a test. If it works, you can delete the old profile. Good luck!
Also installing Windows update may fix the problem.
Situation: When accessing a new remote desktop server, you may have a problem to establish the connection with this s message: The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license.
Resolution 1: Make sure you install the RDP license. If you want to access Remote Desktop for administering session without license, try this command: mstsc /V:servername /admin.
Resolution 2: If you have RDS deployment, you must create a session collection and make your RDSH server part of the collection.
Resolution 3: If this is a standalone RDSH server (i.e. you didn’t create an RDS deployment via Add roles and features), you can configure the licensing mode and licensing server name using group policy. For example, you could use gpedit.msc and configure the below settings:
Use the specified Remote Desktop license server Enabled
Set the Remote Desktop licensing mode Enabled
Resolution 4: In Server Manager — RDS — Overview — Deployment Overview — Tasks — Edit Deployment Properties — RD Licensing tab, did you set the Licensing mode and add the FQDN of your RD Licensing server?
With Microsoft Support and Recovery Assistant, you can troubleshoot Office 365 issues or identified problems. If the Microsoft Support and Recovery Assistant can’t fix a problem for you, it will provide logs for analyzing. This video shows you how to run it.
Step 1: Download the Microsoft Support and Recovery Assistant
* Search and download Microsoft Support and Recovery Assistant
Step 2: Run Microsoft Support and Recovery Assistant
Step 3: Select the app for troubleshooting.
* In our example, we have a problem to open Outlook Signature so that we highlight the Outlook. Then Click Next.
Step 4: Select the problem you’re having and click Next
Step 5: Select the problematic computer and then Next.
Step 6: It is getting information about your user account.
Step 7: It records a diagnostic of the problem.
Step 8: Recording
Step 9: It is processing to fix the problem. If it doesn’t fix the problem, it will give you logs for further troubleshooting.
When attempting to run as administrator on Command Prompt, you may not run it. This video shows how to fix it.
Resolution 1: Repair hard drive errors
Resolution 2: Perform a clean restart into Windows
Resolution 3: Repair system files
Resolution 4: Restore system files
Resolution 5: Uninstall and re-install the update
Resolution 6: Restart Windows Update components
Resolution 7: Run Windows 10 In-Place Repair or Update
Resolution 1: Repair hard drive errors
1.In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options.
2.Select Yes.
3.In the window that appears, type the following command, including the space as shown: chkdsk /f C: and then press Enter.
4.Enter Y and press Enter
5.Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.
Resolution 2: Perform a clean restart into Windows
A clean restart starts Windows with a minimal set of drivers and startup programs.
1) Run MSCONFIG.EXE.
2) In the Services tab, click “Hide All Microsoft Services” and click
“Disable All”.
3) In the Startup tab, click “Disable All”. Click OK. (This will
temporarily prevent third-party programs from running automatically during
start-up.)
Resolution 3: Repair system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
DISM.exe /Online /Cleanup-image /Restorehealth
3. Press Enter. When the command operation has run successfully, you’ll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”.
Note: If you don’t see a confirmation message, retype the command and try again.
Resolution 4: Restore system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
sfc /scannow
3. Press Enter. Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.
Resolution 5: Restart Windows Update components
1.Start Command Prompt as administrator.
2.When Command Prompt starts, enter the following commands:
2.Enter the update package number into the Search bar, for example KB5001649. Click Search.
3. It will show the search results. Select the correct version that’s compatible with your PC. Then click Download.
4. In the Download page, click on .msu link to download it.
5. Double-click on .msu file to install the update. 6. You may need to restart the computer.
Resolution 2: Repair hard drive errors
1.In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options.
2.Select Yes.
3.In the window that appears, type the following command, including the space as shown: chkdsk /f C: and then press Enter.
4.Enter Y and press Enter
5.Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.
Resolution 3: Perform a clean restart into Windows
A clean restart starts Windows with a minimal set of drivers and startup programs.
1) Run MSCONFIG.EXE.
2) In the Services tab, click “Hide All Microsoft Services” and click
“Disable All”.
3) In the Startup tab, click “Disable All”. Click OK. (This will
temporarily prevent third-party programs from running automatically during
start-up.)
Resolution 4: Repair system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
DISM.exe /Online /Cleanup-image /Restorehealth
3. Press Enter. When the command operation has run successfully, you’ll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”.
Note: If you don’t see a confirmation message, retype the command and try again.
Resolution 5: Restore system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
sfc /scannow
3. Press Enter. Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.
Resolution 6: Uninstall and re-install the update
If you just installed a Windows update and have an issue, you may have an option to uninstall it. Here is how.
Step 1. Click on Star, and then Settings.
Step 2. Click on Update & Security.
Step 3. Click on View Update history.
Step 4. You have an options to Uninstall updates.
* The uninstallation may take half hour or longer.
* Re-install the update after restarting the computer.
Resolution 7: Restart Windows Update components
1.Start Command Prompt as administrator.
2.When Command Prompt starts, enter the following commands:
After running the commands, check if the problem is resolved.
Resolution 8: run Windows 10 In-Place Repair or Update
In a case, you have a problem with Windows Update, or there’s any data corruption, damaged system files or missing system files on your computer, you may want to run in-place repair or update without touching any of your applications or personal files 1. Visit the below Microsoft website site to download the Media Creation Tool. http://aka.ms/DownloadW10ISO
2. Double click on the downloaded MediaCreationToo20H2.exe (20H2 is the version and could be different) to run the update.
3. In Windows 10 Setup and Application notices and license terms screen, click Accept
4. With Update this PC now checked, click Next.
5. The Downloading Windows 10 is processing.
6. Getting updates.
7. After downloading, keep the default without changing, and click Install.
8. Installing Windows 10 may take a while.
9. It will restart the computer after the installation.
After a Windows update or computer crash, you may have a problem to create and rename a folder with “Can’t find the specified file”. This article shows how to fix this issue.
Resolution 1: Repair hard drive errors
Resolution 2: Perform a clean restart into Windows
Resolution 3: Repair system files
Resolution 4: Restore system files
Resolution 5: Restart Windows Update components
Resolution 6: Run Windows 10 In-Place Repair or Update
Resolution 1: Repair hard drive errors
1.In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options.
2.Select Yes.
3.In the window that appears, type the following command, including the space as shown: chkdsk /f C: and then press Enter.
4.Enter Y and press Enter
5.Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.
Resolution 2: Perform a clean restart into Windows
A clean restart starts Windows with a minimal set of drivers and startup programs.
1) Run MSCONFIG.EXE.
2) In the Services tab, click “Hide All Microsoft Services” and click
“Disable All”.
3) In the Startup tab, click “Disable All”. Click OK. (This will
temporarily prevent third-party programs from running automatically during
start-up.)
Resolution 3: Repair system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
DISM.exe /Online /Cleanup-image /Restorehealth
3. Press Enter. When the command operation has run successfully, you’ll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”.
Note: If you don’t see a confirmation message, retype the command and try again.
Resolution 4: Restore system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
sfc /scannow
3. Press Enter. Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.
Resolution 5: Restart Windows Update components
1.Start Command Prompt as administrator.
2.When Command Prompt starts, enter the following commands:
