Situation: The client just configured a site to site VPN to access AWS. However, it doesn’t work.
Troubleshooting: Use Monitor, we can see it was denied by RILE Interzone-default. We fix the problem by creating a new rule called WAS Traffix.
Go to POLICY>Security.
Situation: The client tries to commit a new configuration on their PA Firewall, but it failed.
Troubleshooting: Login PA firewall and go to NETWORK>Virtual Routers>Statice Routes>default, Find both Route to AWS New and Route to AWS New 2 (2 tunnels) are setup 10. The second one should be different METRIC. Setup the second tunnel to 20, fix the problem.
If you receive an error message indicating that you do not have sufficient privileges to delete the “cn=Microsoft Exchange System Objects” container in Active Directory, it’s likely that your account does not have the necessary permissions to delete this container.
Here are some steps you can take to resolve this issue:
The error message “palo alto firewall failed in virtual-router default the static route route to is not unique” indicates that there is a problem with the configuration of the Palo Alto firewall.
Specifically, it appears that there is a static route configured in the “default” virtual router that is not unique. This means that there are two or more routes with the same destination network and prefix length. This can cause issues with traffic routing and can lead to network connectivity problems.
To resolve this issue, you will need to review the static routes configured in the “default” virtual router and ensure that each destination network has a unique route. You may need to remove or modify duplicate routes to ensure that traffic is routed correctly.
It is also important to review the overall network topology and routing configuration to ensure that there are no other issues that could be contributing to this problem. This may involve reviewing the routing tables of other devices in the network, as well as any routing protocols that are being used.
If your computer is turning on and then immediately turning off, or if you can’t see the Windows screen after a Windows update, there are a few things you can try to fix the issue:
Situation: When attempting to reset your office 365 password, you may receive this message: You can’t reset your own password because password reset isn’t turned on for your account. You must contact your administrator to turn on password reset for your account.
Resolution: Have your administrator to enabling self-service in Office 365. Please refer to this post:
Situation: The client attempts to join a remote computer to their domain over GlobalProtect. They can join the computer to the domain. However, they can’t login using domain account after restarting the domain computer because the GlobalProtect VPN is off.
Troubleshooting and cases.
Case 1: If you lock the PC, instead of the switch user option, it does not disconnect GP and will allow you to log into the domain account.
Case 2: Cache the domain account by Run different user.
Run an application, for example PanGPA.exe > shift+right clicked > Run as different user.
3. Cache the by mapping a domain network drive.
4. Add Windows Credentials manually.
Run Credentials Manager>Windows Credentials>Add a Windows credentials.
If you’re experiencing issues with AutoCorrect in Outlook, here are some troubleshooting steps you can try:
Go to Editor Options for editor issue.
Make sure that the “Typing replace selected text” option is selected and that the correct language is chosen. You can also review and edit the list of AutoCorrect entries in the “AutoCorrect Options” section.
Go to File>Options > Mail and select Editor Options. Select Proofing> AutoCorrect Options. On the AutoCorrecttab, select or clear Replace text as you type.
2. Disable third-party add-ins: Sometimes third-party add-ins can interfere with AutoCorrect. To disable them, go to File > Options > Add-Ins. In the “Manage” dropdown, select “COM Add-ins” and click “Go”. Clear the checkboxes next to any third-party add-ins and click “OK”.
3. Repair your Office installation: If the issue persists, try repairing your Office installation. Go to Control Panel > Programs and Features, select Microsoft Office, and click “Change”. Choose the “Repair” option and follow the prompts.
4. Disable Exchange cache by going to File>Account Settings>Change.
5. Run Outlook.exe /safe for a test.
6. Repair the PST File.
6. Reset your Outlook settings: As a last resort, you can try resetting your Outlook settings. Note that this will reset all Outlook options to their default values. To do this, close Outlook and navigate to %LOCALAPPDATA%\Microsoft\Outlook. Rename the Outlook.xml file to Outlook.xml.old and restart Outlook.
The error message “Failed to send notification using server/device Resolution state: Closed” suggests that the System Center was unable to send a notification to a server or device due to a closed resolution state.
There are a few steps you can take to troubleshoot and resolve this issue:
If these steps do not resolve the issue, you may need to contact Microsoft support for further assistance.
Situation: One of our users can’t login GloablProtect and gets DUO Authentication failed error.
Troubleshooting: When we check the user logs, we see Location Unknown and No Response.
Case 1: It sounds to me like you may have changed some device settings with your Android phone that caused the Duo Mobile app to deactivate, and you should be able to authenticate again once you follow the steps to reactivate the app.
Case 2: I have the same problem after disabling the account of DUO-PROTECTED on the DUO app.