Situation: When troubleshooting RD license issue by using RD Licensing Diagnoser, you may receive this error: “Remote desktop licensing mode is not configured”
or this error may popup in System notification.
Troubleshooting 1: Configure licensing for an RDS deployment that includes only the RD Session Host role and the RD Licensing role
- Run gpedit.msc on RD server
2. Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Licensing.
3. Double-click on Use the specified Remote Desktop license servers, and then check Enabled and enter the RD server in License server to use.
4. Double-click on Set the Remote Desktop licensing mode, and then check Enabled and select Per Device or Per User, as appropriate for your deployment.
Troubleshooting 2: Configure licensing for an RDS deployment that includes the RD Connection Broker role
- On the RD Connection Broker server, open Server Manager and then go to Remote Desktop Services > Overview
2. Click on Task and then select Edit Deployment Properties
3. Click on RD Licensing and configure RD Licensing mode and server.
Note: This is for configuring licensing for an RDS deployment that includes the RD Connection Broker role. If you configure licensing for an RDS deployment that includes only the RD Session Host role and the RD Licensing role using this mothed, you may receive an error: Cloud does not save the settings for RD Licensing. Error: Unable to set the license settings: “Invalid operation”.
Please view this step by step video:
