- Open the Server Manager on the remaining server.
- Click on “Remote Desktop Services” in the left-hand menu.
- In the center pane, click on “Collections.”
- Right-click on the collection that is having issues and select “Edit Properties.”
- In the “Edit Collection Properties” window, go to the “RD Session Host” tab.
- Make sure that the correct server is listed in the “Server name” field. If not, select the correct server and click “OK.”
- Restart the Remote Desktop Services on the server by running the following command in an elevated Command Prompt: “net stop termservice & net start termservice.”
- Test the Remote Desktop Services tools to ensure that they are functioning properly.