Only one copy was printing while more than one copy required

Situation: The client has a problem to print multiple copies. When he tries, he get this message: Only one copy was printing while more than one copy required. RAM disk is full or not enabled. Or, SSD or SD Card is full.

Troubleshooting: If it is HP printer, try to disabling Mopier mode.

  1. Start > Devices and Printers
  2. Double-click printer
  3. Double-click “Customize your printer”
  4. Click “Device Settings” tab
  5. Scroll to bottom of page and change “Mopier Mode” to Disabled under the “Installable Options” group.

If it is Kyocera printer, you may try to install Printer RAM Disk.

Note: 1. If this printer is in server, please enable Printer RAM Disk.

2. You may need to restart Pinter spooler on both server and client.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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