Troubleshooting Excel problems

If you’re experiencing issues with Excel and need to repair it, Microsoft provides several methods to fix the application. Here’s a step-by-step guide to repair Excel:

Method 1: Quick Repair or Online Repair via Control Panel

  1. Open Control Panel:
    • Press Windows + S, type Control Panel, and select it from the list.
  2. Navigate to Programs:
    • Click on Programs (or Programs and Features if using a classic view).
  3. Locate Microsoft Office:
    • Scroll down and find Microsoft Office or Microsoft 365 (depending on your version).
    • Right-click on it and select Change.
  4. Choose Repair Option:
    • A dialog box will appear with two options: Quick Repair and Online Repair.

Quick Repair:

  1. Fast and doesn’t require an internet connection.
  2. Attempts to fix issues without reinstalling the entire suite.

Online Repair:

  1. More comprehensive but requires an internet connection.
  2. Fixes deeper issues by reinstalling and repairing the complete set of Office files.
  3. Select the Repair Option:
    • Start with Quick Repair. If this doesn’t fix the problem, repeat the steps and choose Online Repair.
  4. Follow the On-Screen Instructions:
    • After selecting the repair option, follow the prompts. It may take several minutes depending on the repair type.

Method 2: Repair Excel via Microsoft Settings (Windows 10/11)

  1. Go to Settings:
    • Press Windows + I to open the Windows Settings app.
  2. Navigate to Apps:
    • Click on Apps and then Installed apps.
  3. Find Microsoft Office:
    • Scroll down and select Microsoft Office or Microsoft 365.
    • Click on Modify.
  4. Choose Repair Option:
    • Similar to the method above, you’ll be prompted to choose between Quick Repair or Online Repair. Choose the one that suits your needs.
  5. Complete the Repair Process:
    • Follow the on-screen instructions and let the repair process complete.

Method 3: Reinstall Microsoft Office

If repairing Excel doesn’t resolve the issue, you may need to reinstall the entire Office suite.

  1. Uninstall Microsoft Office:
    • Go to Control Panel > Programs > Programs and Features.
    • Right-click on Microsoft Office and select Uninstall.
  2. Reinstall Microsoft Office:
    • After uninstalling, reinstall Office by either downloading it from your Microsoft 365 account or using the installation media.

Method 4: Update Excel

Sometimes updating Excel to the latest version can resolve issues.

  1. Open Excel.
  2. Go to File > Account.
  3. Click Update Options > Update Now.
    • This will ensure you have the latest version of Excel, which may fix bugs and issues you’re encountering.

Method 5: Disable Add-ins

Excel Add-ins can sometimes cause Excel to crash or freeze. You can disable them temporarily to see if they are causing the issue.

  1. Open Excel.
  2. Go to File > Options > Add-ins.
  3. At the bottom, select COM Add-ins from the drop-down list and click Go.
  4. Uncheck any Add-ins that are enabled, and click OK.
  5. Restart Excel and see if the issue is resolved.

Method 6: Run Microsoft Office Troubleshooter

If you’re using Office 365 or Microsoft Office, you can use the built-in troubleshooter to identify and fix common issues.

  1. Go to Settings > Update & Security > Troubleshoot.
  2. Scroll down and select Windows Store Apps or Other troubleshooters and run the troubleshooter.
  3. Follow the steps to identify and resolve any issues with Excel.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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