Fix Microsoft 365 Error 80090030

Situation: when a user setup Microsoft account on his PC, he receives this error: 80090030 and The device that is required by this cryptographic provider is not ready for use.

Resolution 1: Update your TPM Firmware.

Resolution 2: Remove email Account from Outlook and re-add it.

Resolution 3: Reconnect Your Work or school Account in Settings>Account>Access work or school.

Resolution 4: Create EnableADAL Key in your Registry Settings

  • To open the Registry Editor, press Windows + R, type regedit, and press Enter.
  • Go to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0 \Common\Identity.
  • Click the Identify key with the right mouse button, then choose New REG DWORD. The new key is called EnableADAL. Keep it at 0 values (zero).
  • Check to see if you can get into your Teams account after restarting your computer.

Resolution 5: Enable MFA (Multifactor Authentication.

Resolution 6: Setup the Outlook manually.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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