Can’t setup email after tenant migration with AADST50020

Situation: After migrating Microsoft tenant, some users can’t setup their email with this message; Sorry, we’re having trouble signing you in. AADST50020…

Troubleshooting: It could be the cache issue.

Resolution 1: Clean the email account cache.

Resolution 2: Remove and re-add Outlook app.

Go to Settings>App>Outlook, tap

Uninstall

 

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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