Barracuda Backup: Could not connect to the backup Agent software

Situation: The client has a problem to schedule to backup a new server using barracuda Backup with this error message: Could not connect to the backup Agent software

Troubleshooting 1: Restart related services such as

Volume Shadow Copy
Microsoft Software Shadow Copy Provider
HyperV Virtual Machine Management (if present)
Barracuda backup agent

Background Intelligent Transfer Service
Cryptographic Services
COM + Event Systems

Please also refer to this post:

Barracuda Backup doesn’t work

Troubleshooting 2: Reinstall Barracuda Backup Agent. Please refer to this psot:

 

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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