Can’t open Google Chrome

Situation: When click on Chrome, it doesn’t open and run.

Resolution 1: Check any Windows update. Install it and restart.

Resolution 2: Make sure the Chrome is not running in the background. Open Task Manager and check if Chrome is running. If so, end task.

Resolution 3: Update Chrome or reinstall it.

Resolution 4: Perform a clean re-install of Chrome:

  1. completely close Chrome
    How to close Chrome completely:

    1. close all windows of Chrome
    2. open the Windows Task Manager [ctrl + shift + esc]
    3. if you see any open Chrome processes (chrome.exe), end them
  2. uninstall Chrome and choose to remove your user data when asked
  3. remove your user data or just rename it to keep it as a backup
    How to remove the User Data of Chrome:

    1. open a folder in Windows
    2. paste this address into the address bar of that window
      %LOCALAPPDATA%\Google\Chrome
    3. rename the folder “User Data” to “User Data_OLD” (this is your backup)
  4. reboot your computer
  5. now, reinstall Chrome with the offline installer for Chrome

 

 

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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