GlobalProtect Connection failed because of Certificate issue

Situation: After renewing their Certificate for Globalprotect, the client has a problem to login VPN with Connection failed error.

Troubleshooting: When renewing the certificate, the client might exports the current SSL certificate instead of generating the CSR. Or they enter using different SSL name. We fix the problem by generating a new CSR with different name, export and rekey in GoDaddy. Then import it in GlobalPrtect. Deleted the old SSL and modify SSL/TLS Service profile to use the new SSL.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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