Can’t access printer with the error 0000011b

Situation: After Windows 11 update, he client can’t access their label printer with error code 0000011b.

Resolution: Disabling the CVE-2021-1678 Mitigation

  1. Open Run by pressing Windows + R.
  2. Type the following in the Run dialog box and press Enter: regedit
  3. Select Yes in the User Account Control prompt.
  4. Type the following in the registry path field at the top and press Enter:
    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
  5. Right-click anywhere blank on the right pane and choose New > DWORD (32-bit) Value.
  6. Use the following as the name for your DWORD: RpcAuthnLevelPrivacyEnabled
  7. Double-click the newly-created DWORD, enter 0 in the Value data field, and select OK.
  8. Close Registry Editor.
  9. Reboot your Windows PC.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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