The error message “Failed to send notification using server/device Resolution state: Closed” suggests that the System Center was unable to send a notification to a server or device due to a closed resolution state.
There are a few steps you can take to troubleshoot and resolve this issue:
- Check the notification settings: Ensure that the notification settings are configured correctly in the System Center. Check if the notification channel is set up properly and if the server/device is correctly identified.
- Verify server/device connectivity: Verify if the server/device is reachable from the System Center. Check if there are any network or firewall issues preventing the System Center from connecting to the server/device.
- Check the resolution state: The error message indicates that the resolution state is closed. Check if the issue that triggered the notification has been resolved. If the resolution state is closed, the System Center will not send any further notifications.
- Restart the System Center services: Try restarting the System Center services to see if it resolves the issue. This can sometimes clear any temporary issues that might be causing the notification failure.
- Review logs: Review the System Center logs for any errors or warnings that might be related to the notification failure. This can help identify the root cause of the issue.
If these steps do not resolve the issue, you may need to contact Microsoft support for further assistance.
