Troubleshooting 1: We find they didn’t configure the Static Router.
Troubleshooting 2: No NAT configured.
Troubleshooting 3: Ping is unchecked in the management Profile.
Troubleshooting 4: In our case, the client configures it at home with two networks, 192.168.12.0/24 and 192.168.100.0/24.
This is incorrect connecting. The management IP 192.168.100.254 can’t pass the Internet router.
This is correct connection. The management IP should be the same as the first network IP. 192.168.120/24 range, 192.168.12.100 in our example.
If you don’t have two networks and PA firewall as default router, the LAN/ethernet IP and Management IP could be the same subnet.
