Add-ins in Outlook doesn’t work

Situation: The user as a problem to add CRM add-ins. Whenever she tries to enable it, it disappears when you back to File>Options>Add-ins.

Troubleshooting: We ask her to check the Windows update. She comes back saying it is Update. However, when we check the Windows update, it shows there is Windows update for version 22H2.

After installing the update and restarting, she can add the CRM add-ins.

 

 

 

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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