Situation: The client can’t start his Dell Desktop. Dianostics find error code 0161.
Troubleshooting: We can see the Hard Disk from the BIOS by press F2.
Resolution 1: Take the hard disk to different desktop to test it.
Resolution 2: Remove Optane Module
I was able to resolve it. And it seems that Optane module was the one that failed because after I removed it I was able to use the disk.
So here are the steps:
1) Remove Optane Module
2) Set disk working as ACHI in BIOS (was set to RAID).
3) Format HDD. I was not able to do that from Windows boot USB but once I put it in external box, another laptop can do that from Admin Command Line with using diskpart tool.
4) After that HDD is recognized by Windows boot USB and Windows can be installed back.
Step 3: Add a Hard Drive and install Windows OS. Then check the original hard disk.
