Situation: When attempting to copy some Sony RAW (A1 camera) files from one disk to another disk, you may receive an error message: The file or directory is corrupted or unreadable. If you go to Disk Management, you can see the disk.
Resolution 1: Run chkdsk /R to repair the disk.
Resolution 2: Change disk format from FAT or xeFAT to NTFS.
Situation: After login a Dell PC, you may receive this popup:
Popup “dcu.centennial://toasthandler/”
Troubleshooting: Normally, this error is associated with Dell Update Assistant. You may have two options: 1. Uninstall Dell Update Assistant.
2. Download the latest version Dell Update Assistant from the support page for your system.
Situation: A user can’t login Office 365 with error code: 53004.
Troubleshooting:
3. Click Security on the left pane.
4. Click on Multifactor authentication.
5. Click on Block/Unlock users.
6. Highlight the user who is blocked and click on Unlock.
Also refer to these posts:
Situation: When attempting to login Office 365, you may receive this message: “Your sign-in was blocked”.
Troubleshooting:
3. Click Security on the left pane.
4. Click on Multifactor authentication.
5. Click on Block/Unlock users.
6. Highlight the user who is blocked and click on Unlock.
Also refer to these posts:
Situation: When attempting to remove a Backup repository, you may receive this message: Backup is used for configuration backup.
Troubleshooting: 1. If one Backup is using the Backup repository, delete the backup job if you don’t need it or switch to another Backup repository first.
2. If the Backup repository is default Backup repository, switch to another Backup repository by following these steps:
Situation: When upgrading Veeam v9.5 to V11, the client has an issue with SQL 2016 database. They re-installed it by changing the SQL instant name from VeeamBackup to VeeamBackup2. The installation was successful.
However, they can’t create a backup with The timeout period elapsed prior to completion of the operation or the server is not responding message.
Troubleshooting: Changed the database name back to VeeamBackup instead of VeeamBackup2. To do that, open Veeam Backup and Replication Database Connection Settings.
Situation: When upgrading Veeam v9.5 to V11, the client has an issue with SQL 2016 database. They re-installed it by changing the SQL instant name from VeeamBackup to VeeamBackup2. The installation was successful.
However, they can’t create a backup with Execution Timeout Expired message.
Troubleshooting: Changed the database name back to VeeamBackup instead of VeeamBackup2. To do that, open Veeam Backup and Replication Database Connection Settings.
Situation: When upgrading Veeam v9.5 to V11, the client has an issue with SQL 2016 database. They re-installed it by changing the SQL instant name from VeeamBackup to VeeamBackup2. The installation was successful.
However, they can’t create a backup with The wait operation timed out.
Troubleshooting: Changed the database name back to VeeamBackup instead of VeeamBackup2. To do that, open Veeam Backup and Replication Database Connection Settings.
Situation: Since WFH, more users WFH. However, VPN users can’t call each other using Softphone.
Resolution 1: Make sure VPN client can ping each other. If not, make sure GloablProect has VPN route setup correctly. Go to Network>GloablProtect>Gateways>Agent>Client Settings. in our example, 10.144.0.0/16 is VPN Client IP Pool.
Resolution 2: Make sure you have VPN Inbound and Outbound policy under Policy>Security. For example
Situation: When installing Windows update, you may receive this error: Error 0X800F0982.
Resolution 1: Running the Windows Update Troubleshooter
tart by opening up a Run dialog box by pressing Windows key + R. Next, inside the text box, type “ms-settings-troubleshoot” and press Enter to open up the Troubleshooting tab of the Settings app.
2. Resetting the Windows Update component and Clear the SoftwareDistribution Folder
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
If ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old
commands don’t work, you can delete them from C:\Windows
3. Force the installation of the update via Powershell
Run this command:
‘wuauclt.exe /UPDATENOW‘
4. Start the Windows Modules Installer Service
Start the Windows Modules Installer Service by running this command:
‘SC config trustedinstaller start=auto’
Then restart the computer and try to install the update again