Don’t receive emails and Message trace shows Resolved

Situation: The client has a general accounting email address. Accounting mailbox doesn’t show any emails. Message trace shows the status of all emails is Resolved.

Troubleshooting: 1. If status shows Resolved, it could be the email address could be forwarded to someone else. By the way, If the mailbox receives emails, trace message should show Delivered.

2. It may be removed to guaranty.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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