Fixing “Alert! TPM device is not detected”

Situation: when turn on your computer, you may receive this message: “Alert! TPM device is not detected”

Note: TPM is stand for Trusted Platform Module, which is a security chip on the motherboard which stores all passwords and security-related data.

Resolution 1: Press F2 to access the BIOS and check if it comes with TPM. If so, please enable it.

Resolution 2: If the BIOS doesn’t have TPM, you may want to install the latest BIOS.

Resolution 3: If TPM has been enabled or you have a problem to update the BIOS, unplug the power cord and turn off the computer for 30 seconds. Then try it.

Resolution 4: if the TPM has been enabled on the BIOS, but tpm.mcs doesn’t show it, you may need to reinstall rusted Platform Module Driver. You can do that in Device Manager> Security devices.

Resolution 5: If the computer doesn’t come with TPM, press F1 to contunie.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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