Situation: The client has a problem to run some programs such as Search, Command Prompt and Outlook. When he tried to run sfc /scannow, he receives this message:
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
Troubleshooting: we check CBS.log and find this error:
2021-10-28 13:28:09, Error CSI 0000015e@2021/10/28:18:28:09.493 (F) onecore\base\wcp\componentstore\csd_core.cpp(584): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function CCSDirect::GetComponentManifest expression: (null) [gle=0x80004005]
Resolution 1:
run these Deployment Image Servicing and Management commands:
“DISM /Online /Cleanup-Image /CheckHealth” without quote and press ENTER
“DISM /Online /Cleanup-Image /ScanHealth” without quote and press ENTER
“DISM /Online /Cleanup-Image /RestoreHealth” without quote and press ENTER
Resolution 2: Install the latest Windows Update.
