Failed to install SCOM Agent on a computer with Error Code: 800706BA

The Operations Manager Server could not execute WMI Query “Select * from Win32_OperatingSystem” on computer Server name.

Operation: Agent Install

Error Code: 800706BA

Error Description: The RPC server is unavailable.

Troubleshooting: 1. Make sure Remote Registry  service is running

2. It could be the firewall issue. Turn off the Firewall on the client for a test.

3. Make sure all these services are running: Netlogon, Windows Installer, Windows Updates.

4. Make sure these port are opens:javascript:window[“$iceContent”]

  • RPC endpoint mapper                              Port number: 135             Protocol: TCP/UDP
  • *RPC/DCOM High ports (2000/2003 OS)    Ports 1024-5000              Protocol: TCP/UDP
  • *RPC/DCOM High ports (2008 OS)            Ports 49152-65535           Protocol: TCP/UDP
  • NetBIOS name service                             Port number: 137             Protocol: TCP/UDP
  • NetBIOS session service                           Port number: 139             Protocol: TCP/UDP
  • SMB over IP                                            Port number: 445             Protocol: TCP

4. Install the Agent manually.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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