Fix “Your credentials did not work”

After using your company email to join a domain, you may not be able to login local domain computer or have a problem to map LAN drives with “Your credentials did not work”. The problem is the computer was joining the Microsoft Azure AD instead of local domain. To fix this problem, add a local account first on your PC and then re-join the domain. Here is how.

1.Type netplwiz, in the Search bar.

2.Click on Open.

3. Click Add.

4. Type your admin username and password.

5. Check Administrator

6. Click on Finish to complete the settings.

7. Sign off the current Microsoft account and re-sign in with the new created local admin account. 8.Re-join the domain

* Go to Settings>System> About>Advanced System Settings.

* Click Computer Name and then Change

•Change from the workgroup to your domain.

•Click OK to join the domain.

Please view this step by step video:

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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