When installing Windows Update KB4598242, you may receive this error code: 0xc1900401. This video shows all our case collections with resolutions.
Resolution 1: Manually download the specific update from the Microsoft Update Catalog and install it.
1.Access the Microsoft Update Catalog website: https://www.catalog.update.microsoft.com/Home.aspx
2.Enter the update package number into the search bar, for example 4566782. Click Search.
3.It will show the search results. Select the correct version that’s compatible with your PC. Then click download.
4.Click on .msu link to download it.
5.Double-click on .msu file to install the update.
6.You may need to restart the computer.
Resolution 2: Repair hard drive errors
1.In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options.
2.Select Yes.
3.In the window that appears, type the following command, including the space as shown:
chkdsk /f C:
and then press Enter.
4.Enter Y and press Enter
5.Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.
6.After restart, try the update installation.
Resolution 3: Perform a clean restart into Windows
A clean restart starts Windows with a minimal set of drivers and startup programs.
1) Run MSCONFIG.EXE.
2) In the Services tab, click “Hide All Microsoft Services” and click
“Disable All”.
3) In the Startup tab, click “Disable All”. Click OK. (This will
temporarily prevent third-party programs from running automatically during
start-up.)
4) Restart, and then try the update installation
Resolution 4: Repair system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
DISM.exe /Online /Cleanup-image /Restorehealth
3. Press Enter. When the command operation has run successfully, you’ll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”.
Note: If you don’t see a confirmation message, retype the command and try again.
4. Restart, and then try the update installation
Resolution 5: Restore system files
1. In the search box on the taskbar, type command prompt, then select Run as administrator from the list of options.
2. In the window that appears, type this command including spaces as shown:
sfc /scannow
3. Press Enter. Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.
4. Restart, and then try the update installation
Resolution 6: Resetting Operating System
• Type in “RESET PC” in the Search bar.
• Click on Open.
• Click on Get started to reset the PC.
• Note: You may have another option to Go back to the previous version of Windows 10 if the PC was updated in 10 days.
Resolution 7: Install latest Windows Version
•In one of our cases, the client has the problem to install KB4598242 on his windows 10 Version 2004. We fix the problem by installing version 20H2.
Resolution 8: Restart Windows Update components
1.Start Command Prompt as administrator.
2.When Command Prompt starts, enter the following commands:
•Net Stop bits
•Net Stop wuauserv
•Net Stop appidsvc
•Net Stop cryptsvc
•Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak •Ren %systemroot%system32catroot2 catroot2.bak
•Net Start bits
•Net Start wuauserv
•Net Start appidsvc
•Net Start cryptsvc
After running the commands, check if the problem is resolved.
Resolution 9: Use Windows Update Troubleshooter
* Press Windows Key + I to open the Settings app.
* Once the Settings app opens, Troubleshooting in the left pan
* Click on Additional troubleshooting
* Click on Windows Update to Resole problem.
Resolution 10: Delete the Windows Update cache
* Stop Windows Update service
* Delete the Windows Update cache located in “%SystemRoot%\SoftwareDistrubution”,
* Restart the Windows update service
Resolution 11: Free up some drive space so you can run updates
Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. If your PC is out of the spaces, please free up some.
•Configure Storage Sense or run it: In windows 10, click Settings>System>Storage. If it is off, turn it on.
•Manage Storage spaces: In Settings>System>Storage, you have an option to manage Storage space.
•Or Run Disk Cleanup. Type cleanup in search bar and run it.
* Restart the computer and try the update installation.
Resolution 12: Disable security software such as antivirus, Malwarebytes, and try to install the updates.
* For example, to disable Symantec Endpoint Protection, click on tray icon.
Right click on Symantec Endpoint Protection and then Disable Symantec Endpoint Protection
Resolution 13: Upgrade computer BIOS
* In one of our cases, the client can’t install the update on her Laptop.
•We fix the problem by install Lenovo BIOS.
•Go to Lenovo System Update
•The System Update utility will give you upgrade options.
•Check the updates you want and click Next.
•The upgrade may take a few minutes.
Please view this step by step video:
