Windows PC keeps “Locking” and shutdown automatically

Situation: The client has a PC running Windows 10. The computer shows “Locking…” And will completely shut down randomly. This article shows many collected case we have worked.

Case 1: CPU fan is broken

Resolution: Replace the fan

Case 2: CUP fan is fallen and separated from the CPU.

Resolution: glue the fan to the CPU.  

Case 3: Laptop is overheating

Resolution: Get a Laptop Stand

Case 4: Run third party software to check CPU temperature. If the CPU is overheating,  that will lead to shutdowns.

Resolutions are: Clean fan bay on laptops or CPU cooler on a desktop; Change the thermal paste; Use the cooling pad of some kind to reduce heating; Change overclock settings to default; Use external fab to cool the system.

Case 5: Bad memory

Resolution: Many PC BIOS comes with test toll. You can run memory test to make sure the memory is good.

Case 6: Bad battery

Resolution: Replace a new battery

Case 7: The Laptop battery is critically low

Resolution: 1. Replace the battery.

2. Take the battery out and plug the AC to the wall.

Case 8: Bad HDD sectors
Resolution: Open Command Prompt running as admin. Type this command: chkdsk /r to check the hard drive state.

Case 9: BIOS issue

Resolution: Update BIOS

Case 10: Malware or virus

Resolution: Scan malware or virus. In Windows 10, You can go to Settings>Update & Security>Windows Security.

Case 11: Windows 10 issue

Resolution: Perform a clean reinstall. More info can be found here:http://howtonetworking.com/Windows/w10howto.htm

Please view this step by step video:

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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