Laptop build-in mouse stopped working because of Windows update

Situation: The client’s Laptop build-in mouse stopped working.

Troubleshooting:

  1. Installing latest driver from Device Manager. That doesn’t fix the problem.
  2. We find the problem is there is a windows update pending. Install Windows Update and restarting fixes the problem.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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