Calling from Mitel Softphone is red but disconnects right away

Situation: The user make a call from Mitel softphone from home computer through the VPN connection. The phone icon is red and then it ends the call in just a few seconds.

Troubleshooting: In most cases, if the Mitel connect is running on two computers, office computer and home computer, you may have this issue. In this case, you need to logoff the Mitel on office computer.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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