Situation: When attempting to add Telegram group or LINE group from WeChat, you can’t continue when tapping Join Group.
Cause: WeChat blocks to join other apps’ group.
Resolution 1: Tap on the setting 3 dots. Open with Browser to join it.
Resolution 2: Search the group name or user name on Telegram or LINE.
Resolution 3: Copy the link to a internet Browser to join the group.
Resolution 4: scan the QR Code.
Resolution 5: Send the link via text message or email.
Situation: You may not see some apps such as notepad, paint, WordPad after a Windows update.
Troubleshooting: Some people have reported they don’t have Notepad after Windows update KB4565503 or Windows 10 build 19041.388, version 2004.
To enable these apps, please follow these steps and we use Notepad as example.
If you still don’t have Notepad, you create Notepad shortcut from C:\WINDOWS\system32\notepad.exe.
Please view this step by step video:
Situation: The client has a problem to run a backup in Veeam. After he stops the backup job, he can’t starts some Veeam services with this message: Service on Local Computer started and then stopped.
Troubleshooting: We find this Event:
Source: Veeam Backup and Replication Service
Event ID: 0
Level: Error
Description:
Service cannot be started. System.Net.Sockets.SocketException (0x80004005): Only one usage of each socket address (protocol/network address/port) is normally permitted
at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Bind(EndPoint localEP)
at System.Net.Sockets.TcpListener.Start(Int32 backlog)
at System.Runtime.Remoting.Channels.ExclusiveTcpListener.Start(Boolean exclusiveAddressUse)
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.StartListening(Object data)
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.SetupChannel()
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider, IAuthorizeRemotingConnection authorizeCallback)
at Veeam.Common.Remoting.CSrvTcpChannelRegistration..ctor(String channelName, Int32 port, IDictionary channelProperties, Boolean bEnableRemotingPerfLog)
at Veeam.Common.Remoting.CSrvTcpChannelRegistration.MakeWithAttempt…
From “Only one usage of each socket address (protocol/network address/port) is normally permitted”, we can tell, perhaps, someone is running the same program or some services are still runing.
Logoff all users and use Task Manger to end all relative services. That should fixes the problem.
Situation: The client has a problem to run a backup in Veeam. After he stops the backup job, he can’t starts some Veeam services with this message: Service on Local Computer started and then stopped.
Troubleshooting: 1. Wait. Since he stops the backup, it may take a long time to complete.
2. Perhaps, some services are still running. Run Task Manager to check any related services are running. End the services or process manually.
Log Name: Application
Source: Veeam Backup and Replication Service
Date: 8/4/2020 10:21:07 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: HSAVMHOST02.hsapayroll.com
Description:
Service cannot be started. System.Net.Sockets.SocketException (0x80004005): Only one usage of each socket address (protocol/network address/port) is normally permitted
at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Bind(EndPoint localEP)
at System.Net.Sockets.TcpListener.Start(Int32 backlog)
at System.Runtime.Remoting.Channels.ExclusiveTcpListener.Start(Boolean exclusiveAddressUse)
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.StartListening(Object data)
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.SetupChannel()
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider, IAuthorizeRemotingConnection authorizeCallback)
at Veeam.Common.Remoting.CSrvTcpChannelRegistration..ctor(String channelName, Int32 port, IDictionary channelProperties, Boolean bEnableRemotingPerfLog)
at Veeam.Common.Remoting.CSrvTcpChannelRegistration.MakeWithAttempt…
Event Xml:
0 2 0 0x80000000000000 115161 Application HSAVMHOST02.hsapayroll.com Service cannot be started. System.Net.Sockets.SocketException (0x80004005): Only one usage of each socket address (protocol/network address/port) is normally permitted at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.Bind(EndPoint localEP) at System.Net.Sockets.TcpListener.Start(Int32 backlog) at System.Runtime.Remoting.Channels.ExclusiveTcpListener.Start(Boolean exclusiveAddressUse) at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.StartListening(Object data) at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.SetupChannel() at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider, IAuthorizeRemotingConnection authorizeCallback) at Veeam.Common.Remoting.CSrvTcpChannelRegistration..ctor(String channelName, Int32 port, IDictionary channelProperties, Boolean bEnableRemotingPerfLog) at Veeam.Common.Remoting.CSrvTcpChannelRegistration.MakeWithAttempt…
Situation: The client has a problem to access a shared network drive. Event some users can access it, but it is very slow.
Troubleshooting: From the Event Viewer, we find this Event:
Log Name: Veeam Backup
Event ID: 790
Level: Error
Description:
Retry of Agent Backup job ‘FILESVR01 – Q Drive’ finished with Failed.
Job details: Processing FILESVR01
The client has a Veeam Agent backup running o midnight. But it is failed. Then it continue to try until morning 8 AM starting to work. However, that cause slow or can’t be accessed. Stopping the backup fixes the problem.
Situation: The client has a problem to start Veeam Backup service. The Event Vewer log show this error.
vent ID: 0
Level: Error
Description:
Service cannot be started. Veeam.Backup.Common.CRegeneratedTraceException: Failed to start service —> Veeam.Backup.Common.CRegeneratedTraceException: Unable to sure whether all catalog folders are created. —> Veeam.Backup.Common.CRegeneratedTraceException: Failed to create folder ‘H:\VBRCatalog’. —> System.IO.DirectoryNotFoundException: Could not find a part of the path ‘H:\VBRCatalog’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at Veeam.Backup.Common.FileSystemEx.CreateFolder(String path)
— End of inner exception stack trace —
at Veeam.Backup.Common.CExceptionUtil.RegenTraceExc(Exception originalExc, String formatString, Object[] args)
at Veeam.Backup.Common.FileSystemEx.CreateFolder(String path)
at Veeam.Backup.CatalogFsLib.CCatStorePaths.MakeSureAllFoldersCreat…
Troubleshooting: The message is clear: “Failed to create folder ‘H:\VBRCatalog’. —> System.IO.DirectoryNotFoundException: Could not find a part of the path ‘H:\VBRCatalog'”.They installed the Veeam on an external USB initially. Then move the backup location to different drive but the configurebackup folder still locates in the USB. Moe the configurebackup folder to the same drive as the backup.