Situation: the failed with this message:
Error code: 0x8004103a
Cannot query class instance from enumerator object
[WMI] Failed get next object in collection.
Failed to convert snapshot to referencePoint snapshot path ‘\VMHOST03\root\virtualization\v2:Msvm_VirtualSystemSettingData.InstanceID=”Microsoft:68FDDFCA-049A-4721-B06F-AE4559F53DB3″‘.
Troubleshooting: Case 1: the VM server is installing the Windows update and restarting. It should work in next backup.
Case 2: Veeam Backup can’t connect the the VM server. Make sure the VM is up running or have a good connection.
Case 3: Make sure Remote Registry service is running. If not, start it.