Can’t install printer driver

Situation: The client has a Kyocera Printer installed on the printer server running Windows 2012 R2. One of windows 10 can’t install the printer driver.

Troubleshooting: We suspect windows 10 update cause the problem. Possible resolution: 1. Upgrade printer driver on the printer server.

2. Install the printer locally using IP address.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

Leave a Reply