Situation: The Animal Hospital uses DVMax. When upgrading DVMax from v8.5 to 8.7, they can’t install DVMax client because unable to save file in Windows\download installation.
Troubleshooting: In most cases, if you can’t read files or folders, it is permissions issue. There are two resolutions.
- Run the installation as admin.
- Assign full permission to the user who installs the software.