“This system cannot determine if the license server is registered as service connection point(SCP) in Active Dirctory Domain Services(AD DS) because the AD cannot be contacted”.

Situation: The client a couple hundred users access their system remotely using RDP. Some remote users complaint that they keep losing the connections.

Troubleshooting: We suspect it is RD license issue. When Login RD license Manager, we do see the yellow !. If we click on Review Configuration, it shows this error: “This system cannot determine if the license server is registered as service connection point(SCP) in Active Dirctory Domain Services(AD DS) because the AD cannot be contacted”.

1. Go to configuration or Change Scope to fix any issues.
2. Restart the RD license service.
3. Re-install the RD license.