Situation; The client has windows 10 laptop. If he leaves the computer idle for a minute it goes into sleep but then flickers between unlock screen and black screen. He has to keep logging in to carry on. All power settings are set with never to try and resolve but the laptop appears to be taking no notice of the power settings.
Why and how to fix it?
Resolution 1
- Run regedit
- Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
- Double click on Attributes
- Enter number 2.
- Go to Advanced power settings (click on Windows button, write power options, click on Power Options, in the selected plan click on the Change plan settings, click on the Change advanced power settings).
- Click on the Change settings that are currently unavailable
- Click Sleep, then System unattended sleep timeout, then change these settings from 2 Minutes to 20 for example.
Resolution 2:
That couls be the SCREEN SAVER settings.
To find the screen saver, open your control panel. Select Personalization.
Now select Screen Saver, which may be one of the icons along the bottom of the window. Now you can set your screen saver to come on after some more reasonable amount of time.
