Situation: The client has XP computer running Xray software. After cleaning data and restarting it, they gets Blue screen with stop: 0000007B, F78A2524, 00000034, 00000000.
Troubleshooting: 1. choose Last known good configuration doesn’t fix the problem.
2. Safe mode doesn’t work.
3. Unplugging external devices such as external hard drive, printer, NIC, eternal USB, it boot as normal. Plugging all external devices except hard drive. It works. The hard drive causes the problem.
